Scott Andrew - lo-fi acoustic pop superhero!

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March 17, 2005

There But For The Grace Of God Goes My E-Zine

Probably the most nerve-wracking thing I’ve dealt with since I started doing music again isn’t stage fright, oh no. It’s sending a message to my mailing list.

I’ve been on the web for awhile now, so I know most of the etiquette: keep it brief, don’t send HTML email, don’t be a pest, wrap your text, honor privacy. On top of that, I try to keep it light: no rants, no politics, just stick to what’s going on. Sometimes I spend hours composing an email, poring over everything to ensure I don’t come across too much like a nutcase or snake oil salesman, stripping out or rewording anything that might be unclear or misconstrued. And I still make mistakes. Yesterday I sent out a message dated March 2004. That’s embarrassing, but it doesn’t compare to the mild terror that comes from finally clicking “send.”

First come the bounces. There’s always a handful of addresses don’t exist anymore (or maybe never existed), or were mistyped, or have mailboxes that are full. Or, maybe they’ve been bounced by a spam blocker. There’s really no way to know for sure. I’d say I lose between five and ten subscribers a month due to stale, incorrect and blackholed addresses. It sucks, but there’s really nothing that can be done.

And then, inevitably, a handful of unsubscribers. I know not to take it personally, but I can’t help but have a knee-jerk “was it something I said?” reaction. It’s okay, I’m cool with it, but it’s disheartening after spending a good chunk of time trying to play by the rules, trying to be better than most of the spam-pimping garbage weasels out there. I mean, I’m not peddling Cialis or anything.

It’s okay. I can deal. It’s not personal.

Right?

I’m only mentioning this because I know of bands who have no clue how to use a mailing list. They add me to their lists without asking me, happily spam me every week with show dates I can’t attend because they’re 2000 miles away, spam me when they get mentioned in some newspaper or website I’ve never heard of, spam me with huge embedded images that crash my email reader because they don’t realize (or care) that sending a 1.5MB header graphic is a Bad Idea. If only I were that ignorant. I want to tell these people: stop hurting us. Because eventually someone gets pissed off enough and blacklists your email server — which you share with several hundred other musicians and bands. Suddenly, no one can email anyone, not even the good guys, and the world is a suckier place.

Thus endeth the ramble. If you’re a Demo Club subscriber, thanks — and remember, every email you receive from me was probably preceded by a little whispered prayer and a whole lot of nervous nail biting.

Man, I’d never make it in marketing. I’d be eaten alive.

5 Comments

  1. And lisa db did speak thusly:

    You know, I thought I signed up for your mailing list, and it seems like I never get anything from you…

    Take it from someone who makes a living in phone sales - you are *not* annoying or overly self-promoting. Let me know when you do an east coast tour!


  2. And Mike did speak thusly:

    Heh. I know exactly what you’re talking about with regards to the terror that ensues when clicking on ‘Send.’ The fear wouldn’t be so prevalent if it weren’t for the past mistakes.

    Only last week I sent an email giving a quote that was accidentally 10x what I intended to quote due to a typo. The partner thought I was smoking crack. Fortunately, we chuckled about it later, but man. Not fun!


  3. And Kath did speak thusly:

    “and remember, every email you receive from me was probably preceded by a little whispered prayer and a whole lot of nervous nail biting.”

    Refreshing honesty. OK, here’s the flip side.

    Every Demo Club email I receive from you means #1- a new song is on the way #2-a new offer is being offered #3- something new is happening in Scott’s world. All good things.

    For me, music is one of my must have’s. When you tell us that more new or revamped stuff is on the way, it’s a reason for joy. The bigger and more well-known the musician, the less they keep in touch with their fan base…they just don’t have the time.

    And not that I don’t wish you unlimited success, cause I do, it’s just that what you have right now allows you to keep in touch with your fan base on a more personal level.

    Your emails are a reflection of you, as your songs are. Don’t sweat it, Scott.

    Sorry…a bit of a ramble there.

    And yeah, I second the East Coast tour suggestion, especially if you’re thinking So FL.


  4. And Save You From Yourself Contributor!aniki did speak thusly:

    I forgot to re-sign up when I bought a domain and started using that email address. D’oh!

    Looking forward to all the new demo stuff I’ma be getting.

    Finally: I think you need to go a little further east for your next tour than the East Coast. Like, the UK.


  5. And Save You From Yourself Contributor!Erik Ostrom did speak thusly:

    Boy, you said it. Just sent out my newsletter and now I’m looking for the Nyquil. I don’t know what that means.


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